blablex
Pricing
You pay for the outcome: the number of customer cases AI handles for your team. No per-seat fees, no token fees, no hidden costs.
Growth
For sellers who want AI to take over day-to-day message handling.
- up to 500 handled cases / mo
- up to 600 team queries to the AI assistant / mo
- 1 channel included: Allegro or email
- BaseLinker integration included — the AI knows every order
- up to 3 Allegro accounts / mailboxes
- knowledge base up to 100 documents
- priority support (reply within 8h)
Business
Most popularFor support teams that want to genuinely free up headcount.
- up to 1,500 handled cases / mo
- up to 2,000 team queries to the AI assistant / mo
- 1 channel included: Allegro or email
- BaseLinker integration included
- up to 8 Allegro accounts / mailboxes
- knowledge base up to 500 documents
- 4h SLA, analytics export
Enterprise
For large operations: from 5,000 cases a month, multiple channels, tailor-made SLA.
- volumes and limits set for your scale
- all channels per contract
- dedicated account manager, individual SLA
- no limit on accounts and documents
We handle launch and configuration — one-time from 2 900 zł net, depending on scope. Net prices (PLN), VAT excluded.
A second channel? +40% of the plan price — not a second subscription.
The platform, knowledge base and agent configuration are already in your plan. Adding another channel (e.g. email next to Allegro) costs only 40% of the plan price, and the case limit stays shared across all channels.
| Channels | Growth | Business |
|---|---|---|
| 1 channel | 1 480 zł | 3 480 zł |
| 2 channels | 2 072 zł | 4 872 zł |
Channels: Allegro, email. Coming soon: WooCommerce, Shoper.*
* in development — available in the early access program
Included in every plan
- Data integrations (BaseLinker) — AI answers based on real orders and stock
- Agent configuration and tuning — we do it, not you
- All updates and new features
- No fees for tokens, AI model or number of operators
- Support analytics dashboard
- Alert at 80% of your package usage
What happens when I exceed the limit?
Nothing surprising. At 80% of the package you get a notification. Above the limit, each additional handled case costs PLN 1.60–1.80 (depending on the plan) — a rate known upfront and visible in the dashboard. You can also move up a plan at any time.
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